FAQ

Quick answers before you order. Still have a question? Contact us or message us on WhatsApp.

Do you offer cash on delivery?

Yes. You can pay the courier when your parcel arrives. You can also pay in advance by bank transfer or mobile wallet, which gets you free delivery.

How do I get free delivery?

Pay in advance by bank transfer, Easypaisa or JazzCash and send us your payment receipt on WhatsApp (+92 308 4405550) right after you order. We waive the delivery charge once the payment is confirmed.

How long will my order take?

Major cities usually receive orders in 3 to 5 working days. Other areas can take a little longer.

How do I know my order is confirmed?

We message or call you on the number you gave at checkout. Please keep it reachable.

Can I exchange my size?

Yes, within 7 days of delivery, if the item is unworn and in its original packaging. See our exchange policy for details.

What does unstitched mean?

The fabric comes uncut, so your tailor can stitch it to your measurements and preferred style.

Will the colour match the photos?

We photograph our pieces in natural light. Screens differ slightly, so a small variation is possible.

How should I care for my clothes?

Follow the care note on each product page. For embroidered pieces, we recommend dry cleaning or gentle hand washing.

Do you deliver outside Pakistan?

Not at the moment. Message us and we will let you know when it changes.